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Why you won't get feedback on all showings
1. Most agents won’t respond to the email request for feedback because they are just too lazy.
2. Most agents won’t respond to any messages that are left on their phones for feedback because they just don’t care.
3. Most agents show more than one property in a day. So if they don’t respond in the first day or two, they probably don’t even remember any feedback.
4. If a buyer’s agent has an interested client, it’s not in his client’s best interest to give feedback, as it could compromise a future negotiation.
5. Most feedback will only be negative, since if they really like the home it would fall under number 4. So only considerate agents with some free time and an uninterested client will give feedback when there was something definite their client did NOT like.
When you don’t get a call back you can assume:
1. They may be interested but are not certain about writing an offer at this time and don’t want to tip their ‘hand’.
2. The property didn’t make any impression on them, or they just don’t remember it among the other homes that were shown.
3. The agent that showed the home is incredibly lazy and inconsiderate.
Less than 1 in 3 agents will actually give feedback. Any agent that claims they get feedback for every showing is either lying to you or making it up. I make a reasonable attempt to get feedback, but as a rule, I won’t hound agents to get me feedback unless it’s the very first showing. It just makes you look desperate to agents that may actually have a buyer. Besides, if you did your homework, there really isn’t a whole lot you can learn from feedback except things to support a future price drop.
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